Developing Successful Interpersonal Skills

Jump to dates

Duration

3 Days

This course is intended for

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills.

Overview

After completing this course, students will know how to:- Recognize the difference between hearing and listening- Enhance interpersonal relationships through the use of verbal and non-verbal communication- Apply techniques to move towards high quality conversation- Create a positive impression through a powerful introduction- Influence others through sharing perspectives and opinions constructively- Use logic and emotion to persuade and collaborate - Identify ways of sharing thoughts and opinions constructively- Prepare for and conduct simple negotiations

Description

This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
This course may earn a Credly Badge.

The Importance of Interpersonal Skills
Verbal Communication Techniques
  • Hearing versus Actively Listening
  • Connecting with Powerful Communication
Non-Verbal Communication
  • Understanding the Elements of Vocal Delivery
  • Interpreting and Applying Body Language
  • Building Self-Awareness
Creating a Powerful First Impression
  • Creating a Powerful Introduction
  • Cultivating Your Impact
The Art of Conversation
  • Mastering the 4 Levels of a Conversation
  • Moving a Conversation Along
  • Applying Tools for Deepening Conversation
Influence and Persuasion
  • Influencing Others
  • Seeing the Other Side
  • Building Bridges
  • Extending Your Influence
Interacting Positively
  • Applying Logic and Owning Emotions
  • Disagreeing Constructively
  • Bringing People to Your Side
  • Building Consensus
Negotiation Basics
  • Planning for Negotiation
  • Managing the 4 Stages of Negotiation
  • Arriving at an Agreement

Developing Successful Interpersonal Skills

Jump to dates

Duration

3 Days

This course is intended for

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills.

Overview

After completing this course, students will know how to:- Recognize the difference between hearing and listening- Enhance interpersonal relationships through the use of verbal and non-verbal communication- Apply techniques to move towards high quality conversation- Create a positive impression through a powerful introduction- Influence others through sharing perspectives and opinions constructively- Use logic and emotion to persuade and collaborate - Identify ways of sharing thoughts and opinions constructively- Prepare for and conduct simple negotiations

Description

This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
This course may earn a Credly Badge.

This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
This course may earn a Credly Badge.

Your Recommended Dates

GTR = Guarenteed to Run

Find out more about this course

Interested in alternative dates? Would like to book a private session of this course for your company? Or for any other queries please simply fill out the form below.